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Managed Cloud Operations

24/7 monitoring, patching, incident response, and cost optimisation — fully outsourced to our cloud ops team.

Overview

Hand over the undifferentiated heavy lifting of cloud operations to a team that lives and breathes infrastructure. Our managed cloud operations service covers everything from 24/7 monitoring and alerting to patch management, incident response, capacity planning, and cost optimisation — all delivered by senior engineers who know your environment inside out.

We don't just monitor dashboards and escalate tickets. Our ops engineers proactively identify issues before they become incidents, optimise your infrastructure for performance and cost, and maintain your environments to the highest security and compliance standards. You get an entire cloud operations function without the overhead of building and managing one internally.

Every managed service engagement begins with a thorough environment audit. We document your architecture, identify risks and optimisation opportunities, establish runbooks, and set up monitoring and alerting tailored to your SLAs. From there, our team takes ownership — you focus on building product, we keep the lights on.

What's Included

24/7 infrastructure monitoring and alerting
Incident response with defined SLAs
Patch management and security updates
Capacity planning and auto-scaling management
Monthly cost optimisation reviews
Runbook creation and maintenance
Regular environment health reports
Disaster recovery testing and documentation

How We Deliver

1

Discovery

We learn your stack, team, and requirements.

2

Match

We select the right engineer for your needs.

3

Onboard

Your engineer integrates into your team.

4

Operate

Ongoing delivery with monthly reviews.

Technology Stack

AWS CloudWatchAzure MonitorDatadogPagerDutyPrometheusGrafanaTerraformAnsible

Frequently Asked Questions

Stop overpaying for IT talent. Start scaling with Nimbus Ops.

Get a dedicated senior engineer — cloud, DevOps, or IT ops — and start scaling without the hiring overhead.